Privacy Policy

Privacy Policy

This document refers to the protection of natural persons concerning the processing of personal data and the free movement of such data and fully regulated by Portuguese law.

Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda is permanently committed to protecting the privacy of the personal data provided by its users within the scope of the services it offers.

This document aims to provide users with the necessary information regarding the privacy policy of Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda, so that they can give their express, free and informed consent to the processing of their data carried out by Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda. Please read this document carefully. When accessing this website and making your data available, it implies the express and prior knowledge and acceptance of the conditions contained herein. By making your data available on the site, you are authorizing its collection and treatment following the rules defined here.


1. Definition of personal data


"Personal data" is information about a person that made available to us when that person visits our website. Among others, they include the first name, surnames, e-mail address, or telephone number.


2. Confidentiality

It is our policy that personal information, such as your name, address, telephone numbers, or e-mail addresses, is private and confidential. The personal information you provide to us is kept safe. This information will only be used for the purpose for which you requested it, such as answering your questions.

Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda respects the user's privacy and processes their data following the laws in force. The data will not be processed for any purpose other than those specified herein.


3. Collection of user's data

Any personal data you make available to us when visiting our website will be processed under the general data protection regulation and will only be collected, processed and used for lawful and legitimate purposes.

The data collected on the forms on our website are intended exclusively for the processing of user requests, will not be recorded in the database of our website, and will not be used for any other type of processing. If there is a newsletter form, the data collected in your subscription is intended exclusively for communication and dissemination by Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda to them, of the services it provides.

For technical reasons, when you visit our website, certain information is stored automatically. (For example: IP address of your internet connection assigned by your ISP, the website from which you accessed our website, the type of device and the browser to be used). This information is collected and stored by Google Analytics for behavior analysis and thus to implement improvements on our website.

Quinta Santo António - Turismo Rural CL181 declares that it will not use users' data to send unsolicited content or whose content has not received its explicit consent.

3.1. Cookies
Our website uses "cookies." Cookies are small text files saved by our website on users' computers. Our site uses cookies to recognize users when they visit. This use allows us to improve the ease of use of our website and adapt it to the needs of its users. Cookies stored on users' computers remain valid for an unlimited period after users first visit the site. You can configure your browser not to accept cookies from this website. However, the non-acceptance of cookies limits the access and use of certain functionalities of the same. You can find out more about our Cookie Policy.


4. Retention of personal data

After the collection of individualized personal information transmitted voluntarily by the user, Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda will proceed to its conservation and maintenance for the period necessary for its treatment, until instructions to the contrary, or until the law requires the respective elimination.

The data processed by Google Analytics will be kept for 14 months, which will be automatically deleted after this period.


5. Security of personal data

Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda undertakes not to sell or rent or transmit or under any other title to third parties any personal data sent by the users of our website, without prejudice to doing so with the authorization of the user or when be legally obliged. Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda ensures that, as far as is required and serviceable, adequate measures have been adopted and organized to protect personal data against accidental or unlawful destruction, alteration, and dissemination, own.

Any attempt to violate the database of this website will be subject to criminal action and criminal complaint, as provided for in Portuguese legislation regarding databases and may involve civil and criminal liability.


6. Provision of personal data information to third parties

Common personal data can be communicated by Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda:

  • To people and companies that provide legal, tax, financial and accounting consulting services to Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda
  • Institutions, entities and/or authorities to whom the data must be transmitted under the statutory and/or legally provided for terms;
  • Entities linked to the commercial activity pursued by Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda and strictly related to the provision of services by the latter and entities to which Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda delegates the technical maintenance of the services be provided, including website maintenance and electronic communications.


7. Controller and Data Processor

The person responsible for processing and processing the data is:
Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda
Lugar de Albergaria - Sá, 4950-740 Monção, Portugal


8. Access, rectification or deletion of the data provided

Under the terms of the applicable legislation, the user has the right to access, rectify, or delete their data. You can exercise that right by contacting us.

Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda

Lugar de Albergaria - Sá, 4950-740 Monção, Portugal

Phone: +351 938 434 857

You can also request information via email to geral@quintasantoantonio.com.


Ranhada & Moreira - Empreendimentos Turístico-Hoteleiros, Lda reserves the right to update or modify its Privacy Policy at any time, namely, to adapt it to legislative changes.


Alternative Dispute Resolution

In case of dispute, the consumer may resort to an Alternative Dispute Resolution Entity for consumption:

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo

Faculdade de Direito da Universidade Nova de Lisboa

Campus de Campolide

1099-032 Lisboa

Phone.: 213 847 484

Email: cniacc@unl.pt
Web:
http://www.arbitragemdeconsumo.org

More information on the Consumer Portal www.consumidor.pt.